cbjai Terms and Conditions

cbjai is an online gaming and betting platform that offers a range of entertainment services for players in Bangladesh, including casino games, sports betting, and live dealer games. These terms and conditions ("Terms") govern your relationship with the cbjai website cbjai.lat.

1.1 Applicability of Terms

These terms apply to the use of any product, service, or feature offered by cbjai. You must read and accept these terms before accessing or using cbjai services. If you disagree with any part of these terms, you may not use cbjai.

1.2 Amended Terms

cbjai reserves the right to change these terms at any time. For significant changes, we will notify you by email or by posting a notice on the platform. Continued use of the platform after any changes are made will be considered acceptance of the revised terms.

1.3 Language

These terms are written in Bengali and that version shall be considered the definitive version. In the event of any interpretive conflict, the Bengali version will take precedence.

2.1 Age Requirement

To open an account on cbjai and use any of its services, you must be at least 21 years of age. cbjai may request necessary documents at any time to verify your age. Participation in gaming activities by minors is strictly prohibited.

2.2 Registration Requirements

When registering an account, you must provide the following information accurately:

• Your full legal name
• A valid email address
• Your correct date of birth (to confirm you are 21 or older)
• A mobile number for contact purposes
• Details of your preferred payment method (bKash, Nagad, Rocket, or Upay)

Providing false information may result in immediate account cancellation and forfeiture of any deposited funds.

2.3 One Account Policy

Only one cbjai account is permitted per individual, household, IP address, or device. Creating multiple accounts will be treated as fraud and all associated accounts will be closed.

It is your own responsibility to ensure the security of your cbjai account. Please follow the security guidelines below:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• Avoid logging in on public or shared devices.
• If you suspect unauthorized access to your account, notify support immediately.

cbjai is not liable for any loss or fraud resulting from another person using your account. The account holder is fully responsible for any activity carried out through third parties or via account sharing.

4.1 Deposit Rules

cbjai currently supports the following payment methods: bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳300 (for each method)
• Deposits must come from your own registered account.
• Deposits from third-party accounts are not accepted and may trigger an investigation.
• Funds are generally added to your account immediately after a deposit is completed.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Standard withdrawal processing time: 10 to 45 minutes
• Identity verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawal requests may only be made to the same payment method used for the deposit.
• Winnings from bonuses must meet wagering requirements before they can be withdrawn.

4.3 Payment Verification

To ensure security, cbjai reserves the right to verify any deposit or withdrawal request. For unusual transactions, additional information or documents may be requested and processing may be delayed.

5.1 Welcome Bonus

New members have the opportunity to receive a 100% bonus of up to ৳8,000 on their first deposit at cbjai. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus.

5.2 Wagering Requirements

Wagering requirements apply to all bonuses. The wagering requirement for the welcome bonus is 10x (ten times). This means withdrawals can only be made after placing bets totalling ten times the bonus amount.

5.3 Bonus Rules

• Multiple bonus offers cannot be claimed at the same time unless specifically stated otherwise.
• Bonuses expire if not used within the specified time period.
• Bonus balance cannot be withdrawn directly; it may only be used for placing bets.
• cbjai reserves the right to cancel any bonus if there is suspicion of bonus abuse or fraud.

5.4 VIP Program

cbjai's VIP program has four tiers:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Tiers advance based on regular gaming activity and loyalty to the platform. More gameplay is required to reach higher tiers.

6.1 Fair Play

cbjai is committed to ensuring fair play. The outcome of all games on our platform is determined by a random number generator (RNG) or live dealers, and is free from any predetermination or manipulation.

6.2 Technical Errors

If the outcome of a game remains undetermined due to a technical error or network issue, or if an incorrect amount is credited to an account, cbjai reserves the right to void that transaction and determine the correct amount.

6.3 Maximum Bet Limits

cbjai may set maximum bet amounts for specific games or circumstances. These limits may vary by game type and separate limits may apply during bonuses or promotions.

6.4 Disputed Results

If a game result is disputed, the support team must be notified within 72 hours. All game logs are retained and decisions will be based on those records. cbjai's decision shall be considered final.

The following activities are strictly prohibited on cbjai:

• Placing fraudulent or artificial bets to exploit the bonus system
• Claiming bonuses by creating multiple accounts
• Attempting to hack accounts or gain unauthorized access
• Playing games using automated bots
• Depositing into an account using third-party funds
• Money laundering or conducting any illegal financial activity
• Any activity that damages the reputation of cbjai
• Engaging in fraudulent behavior toward other players

cbjai places great importance on responsible gaming. We believe that gaming is a form of entertainment and should be enjoyed in a controlled and responsible manner.

8.1 Self-Regulation Tools

cbjai provides the following self-regulation features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Session Limits: Control continuous gaming time
• Reality Check: Reminders at regular intervals
• Temporary Break: Suspend your account for a set period
• Self-Exclusion: Option to permanently close your account

8.2 Support

If you are experiencing problems with gaming addiction, contact our 24/7 live chat support or visit our Responsible Gaming page.

cbjai gives the highest priority to protecting your personal information. We keep your information secure using SSL encryption and modern security technology.

To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy. Our privacy policy is an integral part of these terms.

10.1 Closure by User

You can close your account at any time by contacting our support team. Any available balance may be withdrawn before closure, subject to applicable withdrawal conditions.

10.2 Suspension by cbjai

cbjai reserves the right to suspend or close an account for the following reasons:

• Violation of terms and conditions
• Suspicion of fraud or illegal activity
• Providing false information
• Inability to complete identity verification
• Extended inactivity (more than 12 months)

10.3 Inactive Account Policy

If your account remains inactive for 12 consecutive months or more and there is a balance in the account, cbjai will attempt to contact you. If contact is unsuccessful, the balance will be managed in accordance with the applicable policy.

cbjai and its officers, directors, employees, or affiliates are not liable for:

• Interruptions to gaming sessions caused by loss of internet connection
• Damage caused by issues with your own device or software
• Unauthorized access resulting from improper storage of your account credentials
• Temporary service disruptions due to technical errors
• Loss or damage resulting from any event beyond cbjai's control

In no circumstance will cbjai's maximum liability for direct or indirect damages exceed the total amount you deposited in the most recent 30 days.

cbjai reserves the right to change, add to, or amend these terms and conditions from time to time. Changes will be communicated in the following ways:

• Publishing updated terms and conditions on the website
• Notification to the registered email address (in the case of significant changes)
• Pop-up notification at the time of login

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms and conditions. The date of the most recent update will always be displayed at the top of this page.

Any dispute between cbjai and you will be addressed through the following steps:

• Step 1: Report the issue through our 24/7 live chat support.
• Step 2: If the issue is not resolved via live chat, send a detailed description by email.
• Step 3: cbjai's senior management team will review the matter and communicate a decision within 7 business days.

cbjai's final decision will be considered binding. It is advised that all dispute-related communication be made in writing (by email).

If you have any questions or comments about these rules and terms and conditions, please contact us:

• Live Chat: 24/7 Bengali live chat support — via the cbjai.lat website
• Email: [email protected]

Our support team is always ready to assist you. Use live chat for the fastest response.